Lowball offer, denied claim, or stuck waiting? We read your policy for free, re-document the damage, and deal with your insurance company for you. Nothing upfront.
Tell us what happened. We'll tell you straight whether you need us.
We checked. Not one public adjuster in this market publishes their fee. We'd rather just tell you.
Our fee is capped at 10% of your settlement – that's the ceiling, not the starting point. Nothing upfront, nothing hourly, and nothing at all if we don't recover for you.
Free. If your offer is already fair, we'll tell you.
We inspect it ourselves, including what the first estimate missed.
Nothing goes to your insurer until you've seen it and said yes.
Calls, paperwork, pushback. You get your life back.
If something happens to your home and you need to file an insurance claim, calling ICA will be one of the best decisions you can make. The second story of my home was completely gutted by a fire. I knew the insurance claim process was going to be a long and stressful one, but I never expected the insurance company to make things as difficult as they did. That’s when I decided to call Aaron at Insurance Claims Assistance. After agreeing to the terms and signing the contract, Aaron took care of everything. He handled the phone calls, negotiations, and communication with the insurance company, and he kept me updated every step of the way. I never felt like I had to worry about what was happening or what needed to be done. Most importantly, Aaron was able to negotiate a significantly larger settlement than what the insurance company initially offered. His professionalism, knowledge, and dedication made an incredibly difficult situation much easier for me and my family. I honestly don’t see any reason to go through an insurance claim like this on your own. If you find yourself dealing with a major loss or a difficult insurance claim, I highly recommend giving Aaron and Insurance Claims Assistance a call. They will work tirelessly on your behalf to make sure you receive what you are entitled to and help get your home and life back to normal—or even better than before.
Aaron and his team at ICA well exceeded my expectations! They kept me informed and updated throughout the entire process and got me nearly 4 times what my insurance company offered! I highly recommend ICA when dealing with an insurance claim! Very professional and thorough start to finish! Thx again ICA!!!
The best public adjuster for your insurance claim.
Dealing with a basement water loss is one of the most stressful, overwhelming experiences a homeowner can face. The damage, the uncertainty about coverage, the endless paperwork, adjusting, contractors, and the constant worry about what comes next can feel crushing. Aaron and his team at ICA completely changed that for us. From the moment we reached out, they stepped in with calm expertise and genuine care. They guided us through every step of the claims process, explained what we needed to document, helped communicate with the insurance company, and advocated on our behalf so we didn’t have to carry the full weight alone. What could have been months of frustration and second-guessing instead became a structured, manageable process. Their team turned one of the worst situations we’ve experienced as homeowners into something that actually felt positive — we felt supported, informed, and protected the entire way. If you’re facing a water damage claim (or any insurance claim that feels overwhelming), I can’t recommend ICA highly enough. They don’t just assist with the paperwork — they restore a sense of control and peace of mind when you need it most. Truly grateful for their help.
Aaron is great to work with! I've used him twice for claims and highly recommend speaking with ICA before you contact your insurance company if you need to make a claim. ICA was very thorough about what was covered under my policy and made sure I was reimbursed for every penny. My insurance company is a good company, but I am confident their adjuster would not have identified everything I was entitled to the way ICA did.
Rated 5 stars on Google.
The team at ICA was great!! I’m out of state but my mother’s home is in Michigan. She had a big water loss and I couldn’t come back and forth for the claim. Aaron and his team at ICA did amazing. They kept me updated throughout, and the final settlement they got us was waaaaay more than I expected. Job well done guys. If anybody is out of state with rentals or family…Call ICA to handle it! They took all the stress away and got an amazing final settlement so we could get my moms home put back. Thx ICA!!
I’ve used Aaron and his team in the past during a terrible loss and he made things easy and seamless. Very professional and thorough. During a tough time like property loss, Aaron is exactly what you need to remove the stress and help you through the process. Highly recommend.
Straight from ICA: what a lowball offer actually looks like, why it happens, and what to do before you sign the release.
Get A Free Policy ReadThe adjuster your insurance company sends works for them. We work for you.
| The insurer's adjuster | You, on your own | ICA | |
|---|---|---|---|
| Who pays them | Your insurance company | Nobody – it's your weekend | A percentage of your settlement. Nothing upfront. |
| Who they answer to | Their employer. Not you. | You | You. Legally. It's the entire job. |
| Who reads the policy | They do – and they know the exclusions cold | You. All 40 pages of it. | We do, line by line, before we touch anything else. |
| Who documents the loss | They write the estimate | You, against their estimate | We re-document it independently – including what you can't see. |
| Who wins if you're underpaid | Them | Nobody | Nobody – we're only paid out of what's recovered. |
From structural loss to smoke that penetrates every surface – including the contents and the living costs that rarely make it into a first estimate.
How fire & smoke claims work →Burst pipes, flooding, roof leaks. Water travels – and the damage you can't see is usually bigger than the damage you can.
How water damage claims work →Wind, hail, and fallen trees. Roof claims in particular get patched when they should be replaced – we scope what the damage actually requires.
How storm & roof claims work →Business interruption, inventory, and structural loss. The lost income is often the biggest line item – and the one most often left out.
A loss can be the chance to rebuild – if the settlement is right. Find out for free.
Get A Free Policy ReadTell us what happened. We'll read your policy, look at their offer, and tell you honestly whether you need us.
The best public adjuster for your insurance claim.– Endrit M., Google
Up to 10% of your settlement – 10% is the max, never more. Nothing upfront, and nothing at all if we don't recover for you. We publish it because you shouldn't have to get on a sales call to find out what something costs.
They would. Their adjuster is paid by them, and their job is to settle your claim for a defensible amount – not the maximum one. That's not a scandal, it's just whose side they're on. You're legally entitled to your own representation, and it's worth understanding what that means before you decide.
Sometimes, honestly, yes – and if that's your situation we'll tell you. Small, clean claims where the offer already covers the work don't need us. It's the ones with hidden damage, a complicated policy, a denial, or an offer that won't cover the rebuild where a public adjuster earns their fee. Let us read the policy for free and we'll give you a straight answer.
Usually not. We can step in after you've filed, after you've been lowballed, or after you've been denied – that's often exactly when we're most useful. Signing a final release and cashing the settlement check usually closes the door. So can missing your policy's deadlines, including the deadline to sue, which in Michigan is generally at least 1 year from the loss, paused while the claim is open. If you're near either, talk to someone first.
No. We don't canvass, we don't cold-knock, and we'll never ask you to sign anything on your porch. The reputation this industry has is largely earned by the people who do that, and we'd rather be judged by the opposite behavior.