Terms & Conditions

Effective Date: September 30, 2026

These Terms & Conditions (“Terms”) govern your use of callicatoday.com (the “Website”), operated by Insurance Claims Assistants (“ICA,” “we,” “us”), and any SMS messages you agree to receive from us. By using the Website or submitting a form, you agree to these Terms.

1. About Our Services

ICA is a public adjusting firm. We represent policyholders — not insurance companies — on property damage claims. ICA is not an insurance company and not a law firm, and nothing on the Website is legal advice.

The information on the Website is general information about public adjusting and the insurance claim process. It is not a review of your specific policy or claim.

2. Free Policy Review & Engagement

Requesting a free policy review or submitting a form does not create a client relationship and does not obligate you to hire ICA. We only represent you on a claim after you sign a written agreement with us.

Any fee described on the Website is general information. Your actual fee and terms of representation are set by the written agreement you sign, and that agreement controls if anything on the Website differs.

3. No Guarantee Of Results

Every policy and claim is different. Reviews, testimonials, and examples on the Website reflect individual experiences and are not a promise or guarantee of any particular outcome or settlement amount.

4. SMS Terms & Conditions

SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Insurance Claims Assistants, you may receive messages related to the following:

Customer support
Follow-ups
Appointment confirmations

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your customer care.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt in to receive SMS messages from Insurance Claims Assistants in the following way:

By submitting an online form

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword HELP or text HELP to 248-639-3733. Or, you can get help directly from us at https://callicatoday.com/#claim.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. Consent to receive SMS messages is not a condition of purchasing any goods or services.

Standard Messaging Disclosures

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.
Message frequency may vary.

5. Using The Website

You agree to use the Website only for lawful purposes and to provide accurate information when you contact us. You may not attempt to interfere with the Website, access it by automated means for abusive purposes, or submit false or misleading information.

6. Intellectual Property

The content on the Website — including text, graphics, logos, and video — belongs to ICA or its licensors and may not be copied or reused without our permission.

7. Third-Party Links

The Website may link to or embed third-party services, such as Google reviews and YouTube. We are not responsible for the content or practices of those services.

8. Disclaimer

The Website is provided “as is” and “as available.” To the extent permitted by law, we make no warranties, express or implied, about the Website or its content, and we do not guarantee it will be error-free or uninterrupted.

9. Limitation Of Liability

To the extent permitted by law, ICA will not be liable for any indirect, incidental, or consequential damages arising from your use of the Website. This section does not limit any obligations under a signed written agreement between you and ICA.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your information.

11. Governing Law

These Terms are governed by the laws of the State of Michigan.

12. Changes To These Terms

We may update these Terms from time to time. When we do, we will update the Effective Date above. Your continued use of the Website after changes are posted means you accept the updated Terms.

13. Contact Us

Insurance Claims Assistants (ICA)
Phone: (877) 869-3ICA
Email: [email protected]
Website: callicatoday.com
Address: 705 Barclay Cir, Ste 105, Rochester Hills, MI 48307